Career Opportunity
Dealer Care - Account Manager (Bilingual- English/French)

Working in our European Headquarters (UK office), you will have the opportunity to make a tremendous impact on our European operation and grow with the Dealer Care Division. You will be tasked with developing solid long lasting relationships with our dealership clientele in France and in the UK. Working closely with DMT’s area sales management team, you will provide support, training and mentoring on not only our product set, but on industry e-lead best practices. You will be responsible for maintaining the account as well as supporting our existing prestigious clients.

Responsibilities:

  • Developing customer relationships in order to develop business and drive sales
  • Reviewing product usage and identifying opportunities that would benefit dealers and their sales teams
  • Acting as first line support, conducting webinars for managers and coordinating training
  • Prospecting and enhancing dealership usage of our products / features
  • Responding to dealership enquiries and product questions
  • Providing assistance/training in use of our products
  • Work closely with DMT’s regional managers, trainers, and implementation team to ensure successful rollout of our products to entire dealer networks within the UK and France
  • Maintaining contact with your dealership accounts on a regular basis
  • Calling upon dealers to service them with additional information and assistance
  • Coach dealership personnel in the use of our products and in industry best practices
  • Providing regular customer satisfaction calls
  • Maintaining complete and accurate records of all client interactions
  • Working as part of a dynamic and collaborative team
  • Location: Bracknell, Berkshire

Our Ideal Candidate:

  • Bilingual - excellent communication skills in English and French, speaking and writing
  • Strong written, oral and presentation skills
  • Highly organized and comfortable working in a fast paced environment
  • Self-motivated, self-disciplined and independent
  • Competent in Microsoft Office tools

If you are ready for the challenge, please forward your resume to ukhr@dmt.global

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